Innovators West Privacy Policy

Innovators West (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our e-commerce platform.

This policy applies to all users of our website, including customers, visitors, and users interacting with our services.

We may collect the following categories of personal information:

A. Information You Provide

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Account login credentials

B. Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and interactions
• Referring URLs
• Cookies and tracking data

C. E-commerce Data

• Purchase history
• Order details
• Transaction records

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve our website and services
• Send transactional and marketing communications (with consent)
• Prevent fraud and ensure security
• Comply with legal obligations

We use cookies and similar tracking technologies, including Google Analytics, to:

• Analyze website traffic and user behavior
• Improve performance and user experience
• Support marketing and advertising efforts

Google Analytics collects data, including your IP address and browsing behavior, through cookies.

We disclose this usage as required by Google Analytics policies.

Your Choices:

• You may disable cookies through your browser settings
• You may opt out of analytics tracking using available tools 

We process personal data based on:

• Your consent
• Performance of a contract (e.g., completing purchases)
• Legal obligations
• Legitimate business interests

Due to U.S. privacy laws, including those in California and other states, users may have rights such as:

• Access to personal data
• Correction of inaccurate data
• Deletion of personal data
• Opt out of data sharing or targeted advertising

We may share your information with:

• Payment processors 
• Shipping and logistics providers
• Marketing and analytics providers 
• Service providers supporting our website 
• Legal authorities, when required

We do not sell personal information unless explicitly stated and consented to.

We retain your personal information only as long as necessary to:

• Fulfill business purposes
• Comply with legal requirements
• Resolve disputes and enforce agreements

We implement appropriate technical and organizational safeguards, including:

• SSL encryption
• Secure payment processing
• Restricted access to personal data

However, no system is 100% secure.

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Opt out of targeted advertising
• Request data portability

To exercise your rights, contact us at: sales@innovatorswest.com

Our website is not intended for children under 13. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect data from children.

In the event of a data breach, we will notify affected users and applicable authorities as required by Kansas and U.S. law.

Our website may contain links or integrations with third-party services. We are not responsible for their privacy practices.

As an e-commerce business, we comply with:

• Federal Trade Commission (FTC) regulations
• Payment Card Industry Data Security Standards (PCI-DSS)
• State privacy laws across the U.S.
• Consumer protection and disclosure requirements